Who we are?
We are the direct wholesale source for all of your high quality medical uniforms & clogs. By working with us, you are going straight to the source and bypassing any distributors, dealers or middle men that is usually involved when buying wholesale. We provide you exactly the uniforms you need for your business at the lowest wholesale prices. We use only the highest quality fabric, in all our uniforms.
We do not pre-pack: Therefore you can decide and choose exactly the styles, colors & sizes you require at the time of your order. We want to make sure your ordering process is as easy as possible, if you have any questions please feel free to call us anytime at 1-888-501-7319.
Who do you sell too?
We are business to business only. We sell to distributors, wholesalers, retail stores, schools, hospitals, re-sellers of uniforms etc. We do not ship to residential homes or apartments. If this is your first time ordering through us, a business license could be asked to be provided so we can confirm you are a business, before we can process your order.
Who we do not sell too?
We do not sell to dental, dermatology, orthopedic, hospice homes, nursing homes, clinics & medical offices- these customer’s are retail customers- we are wholesale only. We do not sell to the end user or for your staff members, only to resellers of uniforms.
Do you have a minimum order.
Our minimum order starts at only $350.
Can I buy samples before I start buying wholesale?
If you would like to buy samples, before you start with the minimum order requirement please visit , https://wholesalescrubsets.com/purchase-sample/ , this is on the homepage on the top there is a link that says Purchase Sample. Here you can, purchase a sample of our most popular styles and brands. Experience yourself the speed of our delivery & feel the premium quality of our uniforms.
Is there a sales tax?
Everything is shipped from our California warehouse, all orders being shipped to California will be charged 8% sales tax,unless you provide us your resale certificate. All other orders being shipped out of California there is no sales tax.
What are your business hours?
We are open for business 10am to 5pm Monday to Friday.
How long have you been in business?
We have been in the business of wholesale medical uniforms since 2002. The website has been created, where all our existing and new customers can go online 24 hours a day, and place their wholesale orders online, we know you are extremely busy during business hours to do inventory and do your ordering, we have created this site to make it easier for you.
How do you ship my order?
Our system will automatically ship every order received via Fedex Ground. You have the ability to choose what delivery service to use, Ground or Express. We highly recommend everything to be shipped via Ground to get the lowest shipping rates. It takes 4 business days for orders placed from California to get to the East Coast. Any other state in between is 2-3 business days.
What is the shipping costs?
We have a discounted rate through Fedex, since we are doing huge monthly volumes, therefore your shipping rates will be the lowest. Shipment is calculated by weight and dimensions of your packages.
When will my order be shipped out?
Our goal is to ship out every order as quickly as possible within 48 hours. Upon shipment of your orders, we will email you , your Fedex Tracking # so you can track your orders yourself.
I’m located out of the USA, do you ship International Orders?
Yes we do ship international, please place your order on the website, then call us or email us at sales@wholesalescrubsets.com to discuss additional international shipping rates. Our website is not set up for international shipping freight costs, international shipping will be an adidtional charge to what was collected during checkout of your order.
What forms of payment do you accept?
We accept all forms of payment such as Visa, Mastercard, Discover and American Express. We also receive payments via Paypal. All payments are prepaid.
Can I add to my order or make changes to my order?
Once orders are CONFIRMED and placed online they cannot be changed. We cannot add to orders already placed on the website, a new order is required for changes or additions. Cancelled orders may be subject to a 20% re-stocking fee.
Can I ship to a different address other than my billing address?
If you are shipping to a different shipping address, that is not your credit card billing address. We would need you to fill out a credit card authorization form. Then we would need you to call your credit card company and add the new shipping address as an alternate address on file, we would need to verify with them, once we get the approval and verification with your credit card company we can proceed to ship to the shipping address. The billing address & shipping address must match with what is on file with your financial institution.
I placed and paid for an order online with a credit card but my order was declined?
If your order was cancelled or declined by our system, the reason is because we require the credit card billing street address and zip code to be an exact match with what is on file with your financial institution. Please contact your financial instituion and get the correct billing address, once you have that you can try to place the order again. Our merchant company communicates electronically with your bank and upon the exact correct information we can process your order.
I need a brochure?
Everything is on our website, we do not send out brochures, everything we carry is on our online website for your to view 24 hours a day.
I have a question that is not covered in the F.A.Q section?
Please feel free to give us a call at 1-888-501-7319 if you have any other questions, or please email customerservice@wholesalescrubsets.com